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How about a property manager that commits to:
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Your return is first priority
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Knows how to handle clients
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Protects your income and guarantees payout
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Keeps your property in good conditions
Here how we do it and some reasons to consider us to manage your Property:
Organisation and Management
Company
We operate as SAS de C.V. (Ltd. in other countries).
Management team
Business is lead by two managers, a Playense and a European, both living in Playa del Carmen.
Experience
Years of experience in serving international high-end clients, finance, real estate and vacation rentals.
Languages
We serve our clients fluently in English, Spanish, German.
Focus
We fully focus on vacation rentals in Playa del Carmen to achieve best results for our clients.
Presence in Playa del Carmen
We always have at least one manager present in Playa del Carmen.
Compliance with laws and regulations
Avoids future business risks and fines.
Share Capital
The Company's share capital ensures business continuity for a long time.
“Performing is more than just operating.”
Reservations
Guest experience is key
Smooth processes, clear communication in guests' language (Eng, Esp, Ger) as well as detailed documentation to receive good reviews and improve ranking on platforms. More information in "Guest" section.
"Only happy clients are returning clients and give good reviews.”
Operations
Maintenance
Your property will be well maintained, preventive maintenance performed, regularly checked and reported to you.
Material and guest amenities included
Material for cleaning, basic maintenance as well as guest amenities (soap, shampoo, toilet paper, etc.) as well as staples like batteries, light bulbs etc, are included.
Unlimited propietario's stays
Propietario's stays are unlimited and free of commissions.
No minimum duration
Our contracts are open end and can be terminated at any time, respecting a notice period of 30 days.
Competitive pricing
Our prices are within the medium range for offerings of vacation rentals. All prices will be agreed and communicated clearly before signing the contract.
"We treat everyone as we would like to be treated, fair, friendly, professional and solution orientated.”
Promoting properties
Multi-platform
We use up to 12 leading channels to promote properties and receive more reservations.
Channel manager
We use a channel manager that allows guests to place reservations immediately, without having the risk of overbookings. Propietarios can see the calendar with all reservations on their profiles.
Active management
We actively manage the listings, comply with platform guidelines, compare listings to reference objects to optimize reservations.
“Success is not based on luck; it's a result of doing many small things right.”
Financials
Transparency
We are fully transparent in terms of total guest price, all expenses chared as well as taxes.
Monthly financial report
Our monthly reports about reservations, income, charges and balance will normally be provided within 5 calendar days after the end of the month.
Protecting income and guaranteed payout
Propietarios income is protected and payout guaranteed at any time.
Tax planning and optimization
- Maximizing tax efficiency through cost deductions
- Providing information required for your tax filings
- Handling of ISH (Hospitality tax) obligations
"We offer or promise only what we can deliver.”
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